PayPal is the fastest and most secure payment method to pay for your order.
For your security, we only dispatch your order to the address you provided us via PayPal.
Payment is processed when you place your order and your items will be shipped 2-3 days after order placement.
We gladly accept returns. Please contact us to request a return within 15 days of delivery.
Returns due to our error or problems with the product will be fully refunded.
We are not responsible for any damages in shipping and handling.
Contact us so that we can help solve any problems. Contact us directly for a return form with our address.
All return requests must be received by us within 15 days of the approved refund request
and any returns within this period will be sent back to the sender.
3-5 business days via Standard Shipping (USPS First Class Package)
Our goal is to make sure you enjoy your shopping with Party By Imagination LLC and to put a smile on your little ones’ faces.
We would appreciate it if you can email us first before leaving any negative feedback or open any dispute.
We understand the concerns and frustrations you might have but please give us the opportunity to resolve any problem.
Party By Imagination offers cute and beautiful hand made products. We strive to make you satisfied and happy with your purchase and make every effort to ensure that you are very pleased with your selection.
Each product is custom made to order and needs 2-3 working days to complete. Please contact us first if you are ordering in large quantities.
Please continue to check out other items in our shop. We accept custom made orders, please feel free to send us your requests /modifications.
Thank you for shopping!
Party By Imagination Team